Japanese
Standard reception, consultation and examination guidance is provided in Japanese.
International patients
Before visiting the clinic
This guide explains website languages, in-clinic language support, documents to bring, insurance and the booking process. A translated webpage does not by itself guarantee interpretation during care.
Language support
Five website languages, with clinical care available in English
Clinical information is provided in Japanese, English, Simplified Chinese, Traditional Chinese and Korean. Confirm in advance if you need in-clinic interpretation in a language other than English.
English
Booking, medical consultations, examination explanations and result explanations are available in English. Reception can provide basic English assistance.
Chinese and Korean
Website information is available. In-clinic interpreting has not been guaranteed and must be confirmed before your visit.
Before your visit
What to bring
Bring the documents you have so the clinic can confirm your identity, coverage, medication and previous results.
- 01
IdentificationResidence card or passport
- 02
Japanese health insurance eligibilityMy Number health insurance card or eligibility certificate, if applicable
- 03
Medication informationMedication notebook or a list showing names and doses
- 04
Medical documentsReferral letter, screening results and previous test results
- 05
Language supportTell us your preferred language when sending a booking request
Booking
Optional details you may share
On foreign-language booking forms, preferred language, Japanese public health insurance status and interpreter needs are optional. You can submit a request without them. Do not send symptoms or medication names by ordinary email. The clinic checks them by phone when needed and on the paper questionnaire at your visit.
01
Send a requestPreferred dates and contact details; language support and insurance are optional
02
Clinic reviewVisit type, language support and any medication check
03
Appointment confirmedOnly after the clinic contacts you
04
Paper questionnaireSymptoms, history and medication at the clinic
Official guidance
Language support, insurance handling and payment methods vary by medical institution. Follow the clinic's individual instructions.
Contact
Tell us your preferred language before your visit
General outpatient care does not require booking, but advance confirmation is recommended if you need language assistance or an endoscopic examination.